Casa Espresso… “Great Company with Great People”

We had a great start to the day this morning when we received a testimonial from one of our newest customers, Café 74 at The Lawrance. Based in York the café is located within the newly renovated Lawrance Apartments in Mickelgate which is about 5 minutes walk from the train station.

Like many of our existing customers, Ibolya (Manager of Café 74) had dealt with a few coffee companies but had been let down. The grand opening was edging ever closer and luckily we were able to supply a machine, coffee and give her staff barista training just in time.

It’s testimonials like these that give us great job satisfaction and demonstrate how our hard work and customer service makes it all the more worth while. You can read Ibolya’s testimonial below and if you’re planning a Christmas Shopping Trip to York with an overnight stay make sure you check out The Lawrance’s luxury apartments and enjoy one of our delicious coffees and the yummy pastries on offer at Café 74.

Casa Espresso… What else can you say other than great company with great people.

I opened a Café in York and I wanted to find a really good coffee to be able to compete with all the big brands. I went through a lot of tasting and offers from various companies, but something was missing. A friend of mine suggested to give Casa Espresso a chance.

When I contacted them they were very helpful and extremely friendly. They listened to what I wanted to achieve in my café rather than try to push something on me like other companies did. Since I only had a few days to my launch date (trying to find quality), I asked them if it’s still possible for me to get set up (I knew that I was asking a lot) But without hesitating Nino told me that is not a problem.

My café is small, we needed to think how all equipment will fit and still will be comfortable to use. I called Nino and he came out after hours just to help me out and do the measurements. He also mentioned Barista training. I was very busy tring to get everything ready and I did not know how I was going to be able to fit training into a very tight schedule. Once again he found the answer to my problem and offered the barista training on a Saturday. “Wow” a company who don’t mind giving up the weekend to help out a customer!!!!!!!

My Café opened three weeks ago and everyone is complementing our coffee. I had costumers who said “You should get an award for your coffee”. That meant a lot to me and I felt that all the hard work paid off by finding Casa Espresso and Nino.

One last thing to say: If you would like to serve quality coffee and get great experience with customer service Casa Espresso will be there for you.
Thank you very much for all you have done!!

Ibolya Bartus, Manager at Café 74 at The Lawrance